Enable Location Services
If you received a message stating that the app could not locate you, please make sure that your location services are enabled on your device. See Turn Location Services and GPS on or off on your iPhone, iPad, or iPod touch or Turn location on or off for your device (Android).
Basic Troubleshooting
If you have location services turned on and the app still cannot locate you, please try the following:
- Make sure the app is updated to the latest version.
- Exit and reopen the app.
- Try tapping on the locate me button a few times.
If this doesn’t work, please try this:
- Go to your location settings and for the Flipp app, change the permissions to “while using the app” rather than “always on”.
If it still is not working, please send us an email at <flippsupport@flipp.com> or by using the Contact Us form below.
