Receipt declined for other coupons being applied to it

Modified on: 2017-09-06 12:08:28 -0400


Receipts with coupons applied to them are formatted in many different ways. Some receipts show the coupons applied directly underneath the respective item that they are for. Others show all of the coupons that were applied accumulated together at the bottom of the receipt. 


At the moment, we cannot accept receipts that have coupons that were applied and accumulated together at the bottom of the receipt because there is no way for us to tell which item the coupon is being applied to. We cannot accept it because it might be a coupon that applies to the same item that you are trying to redeem.


We understand that this can be frustrating and we are working with our retail partners to try to make this a better experience. We really appreciate your patience and understanding about this matter.


Please note that we also display this messaging when you first clip a rebate from a retailer with this restriction (this screenshot is just an example):


image 



Did you find it helpful? Yes No

Can you please tell us how we can improve this article?